Our Company

Client Testimonials for Air Noise Environment

As a company, our ability to complete technically challenging projects to the highest standard is well recognised. In a broader sense, we are proud of our record in encouraging balanced outcomes and sustainable solutions that meet industry, regulatory and community needs. These achievements are consistent with the fundamental ethos of the company and our staff.

We request feedback from our clients on the work we complete in the form of a questionnaire. . A summary of the responses is provided in the table below, and clearly demonstrates the high quality of services achieved by ANE on behalf of our clients.

Response
Client Feedback Question Poor Average Good Very Good Excellent
How would you rank our overall perfromance on this project? 0 4 17 112 36
Did the management of your project meet your expectations and satisfy your requirements? 1 4 21 108 37
How do you find the responsiveness of the people you deal with? 1 3 18 82 66
Was the advice or report provided within the appropriate time frame? 1 7 26 86 47
What do you think of the standard of the documents provided in terms of appearance and readability? 0 5 39 62 17
How would you rank our performance compared to other firms? 0 2 28 103 39
How would you rank our performance compared to other firms?* 1 4 27 100 43
Total: 4 29 17 653 316
Percentage: 0.34% 2.46% 14.94% 55.43% 27%
* Note 3 respondents did not provide an answer for this question.

Of all our achievements, the positive feedback we regularly receive from clients when responding to the project feedback questionnaire is particularly satisfying.

Some of the responses include the following:

Have had many years working with the team from ANE, nothing but professional right from the start of the project to the finish.

The team is always supportive and promptly responds to queries. The team is knowledgable and works to high standards.

Very professional response.

The guys were very helpful in offering their knowledge and experience and gave clear explanations to any questions we asked.

Reliable. Good quality of work.

Probably could have ticked all "excellent" but it may not have looked believable! Excellent service.

Very professional to deal with, nothing was a problem! Well done.

Several times during the project development and delivery of services I was moved to recognise and acknowledge the high standard of service provided by ANE.

Very professional. Good 'after sales' service. Excellent response to community needs. Advice based on results, well researched and documented data.

Brief fulfilled perfectly.

Very pleased with the speed of response when I needed almost instant action.

Overall, it was a pleasure working with the ANE staff. The noise and odour assessment satisfied our brief and resulted in a positive outcome for our client.

Found all areas of service on this project of high quality.

Customer service was excellent in respect to compliance with our requirements and needs.

Your personnel demonstrated a thorough understanding of the topic superior to others interviewed to provide the service.

I was extremely pleased with the outcome negotiated by Claire.

We have only had very positive dealings with ANE. Thank you.

Excellent job - well done.

Look forward to working with ANE again.

Very happy with the work carried out. Showed an accurate model of actual situation.

We were most satisfied with your firms' advice and service with respect to this project.

Our Services - Discover how Air Noise Environment can assist your project

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